Service Locations & Contact Information | How to Obtain Services

PROGRAM DESCRIPTION

The Yolo County Cultural Competency team/committee strives to ensure that Yolo County’s commitment to cultural and linguistic competency are reflected throughout the HHSA system, and that staff training and program policies reflect this commitment and manifest racial, ethnic, cultural, and linguistic diversity. The primary goal of this group is to produce, implement and maintain a Cultural Competence Plan which includes the statements of mission, philosophy, plans, policies, procedures and key documents relating to a system-wide commitment to cultural and linguistic competence.

CULTURAL COMPETENCE COMMITTEE (CCC) and WORKGROUPS

Please email HHSA.CulturalCompetency@yolocounty.org regarding your interest to receive meeting invitations and/or be added to the email distribution for any or all of the following:

• A. Latino and Hispanic Communities Workgroup
• B. Russian-speaking Communities Workgroup
• C. LGBTQIA Workgroup
• D. Cultural Competence Committee Meetings

CONTACT INFORMATION

Cultural Competence Coordinator
(530) 666-8536
HHSA.CulturalCompetency@yolocounty.org

Bauer Building
137 N. Cottonwood Street, Suite 2500
Woodland, CA 95695
(530) 666-8630
M-F 8: 00am – 5: 00pm



CULTURAL COMPETENCE PLAN

• 2018 Yolo Cultural Competence Plan Update
• 2017 Yolo County Cultural Competence Plan Update
• 2017 Yolo County Cultural Competence Plan Appendices
• 2015 Draft Criteria for Cultural Competency Plan
• Competency Plan (2011-2014) - Updated 6/1/2015 to include Plan Attachments

RESOURCES

 A. 2019 Inclusive Planning Checklist
 B. Pronouns Fact Sheet
 C. Person-Centered Language
 D. Spanish for Healthcare Providers
 E. Useful Russian Phrases
 F. Spirituality and Behavioral Health-Training, Agenda, and Resource Packet
 G. Effective Communication-Working With Interpreters
 H. Communicating with Blind and Visually Impaired Individuals
 I. Interacting with Deaf and Hard of Hearing Individuals
 J. Genderbread Person
 K. Glossary of LGBT Terms for Health Care Teams

REFERENCE MATERIALS

• CLAS Standards
• CLAS Standards Fact Sheet
• LBGT Report for Yolo County 1/3/2014

EVENTS

Recent Events:

• African American History Month Awareness and Resource Event (February 2019)
• Spirituality and Behavioral Health Training (August 2018)
• May is Mental Health Welcoming Event (May 2018)

Past Events:

• Agency Self Assessment of Cultural Competence (10/04/2017)  
• LGBTQ Pride Month Display (06/10/2015)
• Juneteenth Display  (06/10/2015)
• MHSA Wellness Center Asian Pacific Islander Awareness Event  (05/12/2015)
• MHSA Wellness Center Cinco de Mayo Event (05/05/2015)

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How to Obtain Services

By referral only. Service triage appointments are offered at the Woodland or West Sacramento office and the LOCUS Tool is used to determine level of care needs. Eligible consumers may be assigned to a variety of services including participation in the Adult Wellness Center, following completion of a more in depth clinical assessment to review needs and determine medical necessity.

To schedule a triage appointment, consumers may call the toll free ACCESS line at (888)965-6647 or walk into the clinic nearest to them. Consumers are asked to bring proof of residency, Medi-Cal card, and/or proof of income for sliding scale fees.