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The QM Program encompasses Quality Assurance / Utilization Management, Quality Improvement / Performance Management, Information Systems / Electronic Health Record, Compliance / Privacy / Security, and Drug Medi-Cal oversight activities for Specialty Mental Health Services (SMHS) and Substance Use Disorders (SUD), throughout HHSA operations. Regulation governing these activities include the 1915(b) Waiver, the 1115 Waiver, and the Mental Health Plan (MHP) contract with the Department of Health Care Services. 

QM Program activities support consumers of Yolo County HHSA who meet the Specialty Mental Health Services medical necessity criteria. Services paid by Medi-Cal are rendered to Seriously Emotionally Disturbed (SED) children and youth or Seriously Mentally Ill (SMI) adults who are beneficiaries of the system.

Beneficiary Handbooks are made available when beneficiaries first access services. Additionally, Beneficiary Handbooks (located in the "Beneficiary Protections and Informing Materials" folder under the "Documents" heading, below) are made available in paper form without charge upon request.  Requests will be processed within 5 business days.

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Contact Information   

137 North Cottonwood Street, Woodland, CA 95695

Administrative Line: (530)666-8516     Fax: (530)666-8294

Monday through Friday 8:00 am - 5:00 pm 

Beneficiary Grievance Line: (530)666-8788 (Confidential voicemail available 24/7)

Behavioral Health Programs may contact the Behavioral Health Quality Management team at HHSAQualityManagement@yolocounty.gov (Emails containing PHI must be encrypted.)

Meet the QM Team

DHCS CalAIM Frequently Asked Questions Webpage

Yolo County HHSA Code Sorter Tutorial Video